Privacy Policy

‘Mathi Sandhai’ by Tamilnadu Corporation For Development of Women Ltd, (“TNCDW”, “we” or “us”) understands the significance of protecting personal details and information. This privacy policy (“Privacy Policy”) describes and will help You understand how TNCDW collects, uses and discloses Your information in connection with providing You with access to and use of our website, and any subdomains of our website or other selected domains (“Website”). Our Website enable You to search for products and to place orders for such products which will get delivered to the address provided by you (“Service”). We understand that You care how information about You is used and shared, and we appreciate Your trust that we will do so carefully and sensibly. This Privacy Policy describes our practices in connection with privacy and the Personally Identifiable Information (as defined below) that we collect through the Website. By accessing and/or using the Website, You agree to all the terms and conditions of this Privacy Policy.

Information Collection Through Website

Personally Identifiable Information (or “PII”) means and includes information that identifies You as an individual. In order for You to take advantage of benefits provided through the Website (for example, to use the Services offered on the Website), we may require that You furnish certain PII. For example, we may ask You to complete a registration form that asks for contact information such as Your name, date of birth, telephone / mobile number, and email address or an order form that asks for financial information like Your credit card number, expiration date, security code / CVV number and billing address. It is to be noted that, at no point in time will Your security code / CVV number of Your credit card be stored by TNCDW. We will ensure that Your PII which You have shared with us are kept safe and not shared with any third parties (except as required for the purpose of completing a transaction initiated by You on our Website), without Your consent. We may seek the said information at the time you place an order, or provide us with feedback on our products and services, etc.

Use of the Information We Collect

We may use Your PII and any third party PII that You may provide, as applicable

  1. For providing You uninterrupted and satisfactory Services, to administer our relationship with You;
  2. To fulfill the order/purchases you have initiated on our Website;
  3. To send You important information regarding the Website, such as certain changes to our terms, conditions, and/or policies. Since this information may be material to Your use of the Website, You may not opt out of receiving such communications, for as long as You choose to continue using the Website;
  4. To allow You to participate in the interactive features of our Services when you choose to do so;
  5. To be able to customize content on our Website to address Your specific requirements;
  6. To allow You to rate Your reservations and view Your reservation history;
  7. To notify You of products, programs, Services and Promotions that we believe may be of interest to You based on Your reservation history;
  8. To engage with You in online surveys and use the information collected through such surveys to enhance Your experience with the Website;
  9. To diagnose and resolve problems with our Website or servers and for other technical and administrative troubleshooting purposes.

Client confidentiality and trust are important to us. Your information will be kept private and confidential at all times. We do not share Your personal information with any third party/agency for marketing / business purposes. It will be shared only if government - mandated regulatory agencies request for the same.

Cookies Data

A cookie is a small piece of data that is sent to Your internet browser and stored on Your computer’s hard drive, and that delivers information about You and Your activity on a web browser so it can be later read back from that browser. We may use cookies, pixel tags, web beacons, and other similar technologies to better serve You with more tailored information and facilitate Your ongoing use of the Website. If You do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows You to decline the use of cookies.

Disclosure of Information collected

We may disclose PII, in good faith belief that such action is necessary to:

  1. As required to fulfill Your purchase order, initiated by You on our Website;
  2. To provide services such as payment processing, website hosting, data analysis, infrastructure provision, IT services, customer service, e-mail delivery services, and other similar services, to enable them to provide services, to the extent permitted under Applicable Law;
  3. To an affiliate or other third party in the event of any reorganisation, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including without limitation in connection with any bankruptcy and/or similar proceedings), provided it is in accordance with Applicable Law;
  4. And otherwise as required:
    1. (a) under Applicable Laws;
    2. (b) to comply with legal process;
    3. (c) to respond to requests from public and government authorities;
    4. (d) to enforce our terms and conditions;
    5. (e) to protect our operations and/or those of any of our affiliates;
    6. (f) to protect our rights, privacy, safety and/or property, and/or that of our affiliates, You and/or others;
    7. (g) to permit us to pursue available remedies and/or limit the damages that we may sustain;
    8. (h) for record keeping purposes, in each case, subject to Applicable Law.

Further, any PII collected and maintained by us in our logs shall be shared with any individual or entity only on a need basis, and such disclosure and / or storage of the logs maintained shall comply with Applicable Law.

Security of Information

The privacy of Information provided by You is very important to us and we will take necessary and utmost care of the security of Your Information. We use reasonable organizational, technical and administrative measures to protect PII collected, stored and/or maintained by us and/or under our control. Whenever You change or access Your account information, we offer the use of a secure server. Once Your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access. However, it is to be remembered that transmission of Information over the Internet or data storage system can never be guaranteed to be 100% secure. If You have reason to believe that Your interaction with us is not secure, You must immediately notify us of the problem by contacting us in accordance with the “Contact Us” section below.

Retention Period of the Information

We will retain PII for the period reasonably necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Children’s Privacy

The Website do not address anyone under the age of 18 (“Children”) and do not knowingly collect PII from such an age. If you are a parent or guardian and you are aware that your children have provided us with Personal data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we will ensure to take steps to remove that information from our servers.


If You choose to access the Website, You do so at Your own risk, and are responsible for complying with Applicable Laws. We may limit the availability of the Website, in whole or in part, to any person, geographic area and/or jurisdiction we choose, at any time and at our sole discretion.


By using the Website and/or by providing Your information, You consent to the collection and use of the information You disclose on the Website in accordance with this Privacy Policy, including but not limited to Your consent for sharing Your information as per this Privacy Policy.

Changes to the Privacy Policy

We may change our Privacy Policy from time to time and without prior notice. If we make a change to this Privacy Policy, it will be effective as soon as we post it, and the most current version of this Privacy Policy will always be posted under the Privacy Policy tab of the Website. If we make a material change to this Privacy Policy, we may notify You of the same. You agree that You will check this Privacy Policy periodically. By continuing to access and/or use the Website, including after we make changes to this Privacy Policy, You agree to be bound by the revised Privacy Policy.

Contact Us

If You have any questions regarding this Privacy Policy, or you want to seek any information or make a complaint, please feel free to reach us on

We will be ready to help you at any time.